Elements and Performance Criteria
- Build and maintain internal and external networks
- Formal and informal networks are established and utilised as communication channels in accordance with council plans and policies.
- Relationships with stakeholders are formed to provide identifiable benefits to council and the community.
- Opportunities to share resources and expertise with stakeholders are identified and utilised.
- Represent the council and advocate its mission, strategies and activities
- Council's message is communicated accurately and in a clear, considerate and confident manner, addressing stakeholders' concerns and ensuring their understanding.
- Council's representation is promoted and sought on external bodies that impact on its efficiency and effectiveness.
- Opportunities to promote the council through media and within the community are utilised in a positive and constructive manner.
- Credible and effective relations with other levels of government are developed and maintained.
- Identify and build rapport with stakeholders
- Individuals and groups within the community who have an interest in the operation and outcomes of council are identified.
- Interactions with stakeholders are conducted in a manner that safeguards the interests of all concerned.
- Stakeholders are consulted on matters of common interest with the view to obtaining support for council goals and objectives.
- Relationships are developed with stakeholders that provide identifiable benefits to council and the community through shared expertise and resources.
- Provide advice to stakeholders
- Advice is given in accordance with relevant council policies, needs and legislative responsibilities.
- Advice is provided promptly and in the context of council's policies and interests.
- Confidentiality requirements are adhered to.
- Responses to requests for information are prepared promptly and accurately.
- Liaise and coordinate with other organisations and councils
- Liaison and coordination with other organisations and councils are undertaken in areas of common interest to optimise resource usage and mutual benefits and to eliminate duplication of effort.
- Feedback from other organisations, councils and personnel is obtained and used as an aid to improving the effectiveness and efficiency of council.
- Build and maintain internal and external networks
- Formal and informal networks are established and utilised as communication channels in accordance with council plans and policies.
- Relationships with stakeholders are formed to provide identifiable benefits to council and the community.
- Opportunities to share resources and expertise with stakeholders are identified and utilised.
- Represent the council and advocate its mission, strategies and activities
- Council's message is communicated accurately and in a clear, considerate and confident manner, addressing stakeholders' concerns and ensuring their understanding.
- Council's representation is promoted and sought on external bodies that impact on its efficiency and effectiveness.
- Opportunities to promote the council through media and within the community are utilised in a positive and constructive manner.
- Credible and effective relations with other levels of government are developed and maintained.
- Identify and build rapport with stakeholders
- Individuals and groups within the community who have an interest in the operation and outcomes of council are identified.
- Interactions with stakeholders are conducted in a manner that safeguards the interests of all concerned.
- Stakeholders are consulted on matters of common interest with the view to obtaining support for council goals and objectives.
- Relationships are developed with stakeholders that provide identifiable benefits to council and the community through shared expertise and resources.
- Provide advice to stakeholders
- Advice is given in accordance with relevant council policies, needs and legislative responsibilities.
- Advice is provided promptly and in the context of council's policies and interests.
- Confidentiality requirements are adhered to.
- Responses to requests for information are prepared promptly and accurately.
- Liaise and coordinate with other organisations and councils
- Liaison and coordination with other organisations and councils are undertaken in areas of common interest to optimise resource usage and mutual benefits and to eliminate duplication of effort.
- Feedback from other organisations, councils and personnel is obtained and used as an aid to improving the effectiveness and efficiency of council.